Shipping Policy

Shipping & Tracking

We are proud to offer free tracked shipping on ALL items! Every order also comes with secure payment protection.

Processing Time:
We work hard to process and ship all orders as quickly as possible. Most orders are processed within 24 to 72 hours.

Order Tracking:
Tracking information will be sent via email within 48 hours of shipment. You can easily track your package using your tracking number.

Customs and Duties:
All shipping fees (including free shipping promotions) cover any applicable customs duties, tariffs, and taxes. No hidden charges upon delivery.

Lost or Stolen Packages:
Customer satisfaction is our top priority. In the rare event of a loss or significant delay, we offer free reshipment or a full refund.

Important:

• If a package is delayed at a local post office, customers are responsible for contacting the carrier before requesting reshipment or refund.
• If incorrect shipping information was provided, you will not be eligible for reshipment or refund.

Order Not Received:
If you do not receive your order within 30 business days, your order is eligible for a full refund or free reshipment.
Please contact us at: Contact@selvory.com.

Estimated Delivery Times by Country:

Local public holidays in the country of origin that may cause shipping delays are not considered business days.

If you've landed on this page, we assume something went wrong with your order.
Please contact one of our friendly customer service representatives at: Contact@selvory.com.

We’ll be happy to assist you and answer any questions you may have.